FAQs

1. What is the estimated delivery time for my order?
Our standard delivery time is between 7 to 15 business days, depending on your location. Some items may arrive sooner or slightly later due to customs or local courier delays.

2. Do you offer international shipping?
Yes! We ship worldwide. Shipping costs and times may vary depending on the destination.

3. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to follow your package in real time.

4. Can I cancel or modify my order after placing it?
We process orders quickly to ensure fast delivery. If you need to make changes or cancel your order, please contact us within 12 hours at cheryjosepha@gmail.com.

5. What is your return policy?
You can return items within 14 days of receiving them, provided they are unused and in original packaging. Please contact our support for return instructions.

6. What should I do if I receive a damaged or incorrect item?
If your item arrives damaged or incorrect, contact us immediately with a photo of the product. We’ll send you a replacement or issue a refund based on your preference.

7. How can I contact customer support?
You can reach our customer service team anytime at cheryjosepha@gmail.com. We typically respond within 24 hours.